Privacy Policy

Effective Date: Jul 22, 2025

Skillway.ai (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring transparency about how we handle your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or use our platform — https://www.skillway.ai (the “Site”) — and any related services, apps, or features (collectively, the “Services”).

By accessing or using our Services, you consent to this Privacy Policy. If you do not agree with our practices, please discontinue use of the Site.

1. Information We Collect

1.1 Information You Provide

When you create an account, make a purchase, or contact us, we may collect the following personal information:

• Full name
• Email address
• Account login credentials
• Messages or inquiries sent via email or chat
• User preferences and learning goals (e.g., selected career path, skill level, or areas of focus)

If you use our AI interview tools, you may also voluntarily provide text, voice, or video input for analysis and feedback. These are used solely to improve your user experience and deliver personalized insights.

1.2 Payment Information

We use secure third-party payment processors (e.g., Stripe, PayPal) to handle all payment transactions. We do not store or process your credit or debit card details on our servers. All payment information is managed in compliance with PCI-DSS security standards.

1.3 Automatically Collected Information

When you use our Site, we may automatically collect:

• IP address and device information
• Browser type and version
• Usage activity (e.g., pages visited, session duration, clicks)
• Cookies and analytics identifiers

We use this information to maintain security, optimize performance, and improve your overall experience on Skillway.ai.

2. How We Use Your Information

We use your information to:

• Create and manage your Skillway account
• Deliver personalized interview preparation tools and AI-driven feedback
• Provide customer support and respond to inquiries
• Send you important updates, newsletters, and service notifications
• Analyze usage trends to improve platform performance and features
• Enforce our Terms of Service and prevent fraudulent or unauthorized activity

We do not use your personal data to make automated decisions that produce legal or similarly significant effects.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We only share your information in the following cases:

• Service Providers: With trusted partners who help us operate the platform (e.g., hosting, analytics, or payment processing).
• Legal Requirements: When required by law, court order, or to respond to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred under the same privacy commitments.

All partners and service providers are bound by confidentiality and data protection agreements.

4. Data Security

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Skillway.ai uses cookies and similar tracking technologies to:

• Keep you signed in to your account
• Personalize your experience
• Track analytics to improve performance

You can disable cookies in your browser settings, though this may limit certain functionalities of the Site.

6. Data Retention

We retain personal information for as long as necessary to:

• Provide and improve our Services
• Comply with legal and financial obligations
• Resolve disputes and enforce agreements

You may request deletion of your account or associated data at any time by contacting us at help.skillway@gmail.com.

7. Your Rights and Choices

You have the right to:

• Access, correct, or update your personal information
• Request deletion of your data (“right to be forgotten”)
• Withdraw consent for specific uses (e.g., marketing emails)
• Request a copy of your data in a portable format

To exercise these rights, please email us at help.skillway@gmail.com.

8. International Users

Our platform operates from the Netherlands. If you access Skillway.ai from outside the European Union, please note that your data may be processed and stored in the EU, where privacy protections may differ from your home country.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with a revised effective date. Continued use of Skillway.ai indicates your acceptance of any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at: