Terms of Service

Welcome to Skillway.ai (“Company”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our website located at https://www.skillway.ai (the “Site”) and any related services, applications, or digital products provided through the Site (collectively, the “Platform”).

By accessing or using the Platform, you agree to comply with and be bound by these Terms. If you do not agree, you may not access or use the Platform.

1. Services Provided

Skillway.ai is an AI-powered learning and interview preparation platform designed to help users practice and improve their professional communication and technical interview skills.

Our services include but are not limited to:

• AI-generated interview simulations and feedback
• Behavioral, technical, and case-based question sets
• Learning analytics and progress tracking
• Educational blog posts, guides, and tips

We do not provide job placement, recruiting, or human coaching services.

2. User Accounts

To access most features of Skillway.ai, you must create an account and provide accurate information, including your full name and a valid email address.

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities under your account
• Ensuring the security of your device and password

We reserve the right to suspend or terminate accounts that violate these Terms or are used for unauthorized activities.

3. Membership and Payments

Access to Skillway.ai’s premium features may require a paid subscription or membership plan.

3.1 Subscription Plans

• Subscription durations and pricing are displayed on our website.
• Subscriptions automatically renew unless canceled before the renewal date.
• You can manage or cancel your plan anytime through your account settings.

3.2 Refund Policy

We offer a 7-day satisfaction guarantee. You may request a refund within 7 calendar days of purchase if:

• You have completed fewer than 10 practice exercises or AI sessions.

Refund requests outside this scope will not be approved.

All refund requests must be submitted to help.skillway@gmail.com.

We reserve the right to modify pricing, plan benefits, or refund terms with reasonable notice.

4. Data, Privacy, and Communications

Your privacy is important to us. Our Privacy Policy explains how we collect and use your data.

By creating an account, you consent to receive essential emails related to your use of the Platform, including:

• Account confirmations
• Password resets
• Billing receipts
• Product updates or feature announcements

You may opt out of promotional emails at any time.

Skillway.ai does not sell or share your personal data with third parties for marketing purposes.

5. Use of AI and Generated Content

Skillway.ai uses artificial intelligence (AI) technologies to analyze user responses and provide personalized feedback.

By using these features, you understand and agree that:

• Your inputs (text, voice, or video) may be temporarily processed by our AI systems to generate feedback.
• We do not use user data to train external AI models.
• Feedback provided by the AI is for educational and informational purposes only and does not guarantee hiring outcomes.
• You must not use the AI system to generate, upload, or share unlawful, harmful, or misleading content.

6. Intellectual Property

All content, software, design, graphics, text, and materials available on Skillway.ai are the intellectual property of Skillway.ai and its licensors.

You may not:

• Copy, distribute, or republish any part of the Platform without written permission
• Use our content for commercial purposes or resale
• Attempt to reverse engineer or exploit the AI systems

Violation of these terms may result in immediate termination of your account and potential legal action.

7. User Conduct and Responsibilities

You agree not to use the Platform for any unlawful, abusive, or disruptive activity, including:

• Sharing login credentials with others
• Uploading harmful code or attempting to disrupt system functionality
• Using the AI to generate discriminatory or offensive content
• Misrepresenting yourself or your professional identity

Skillway.ai reserves the right to suspend or remove any account that violates these rules.

8. Support and Dispute Resolution

For any technical issues, billing questions, or concerns, please contact our support team:

📧 help.skillway@gmail.com

We aim to resolve all disputes fairly and promptly.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles.

10. Account Usage Restrictions

• Accounts are for individual use only and may not be shared.
• Multi-user sharing, resale, or redistribution is prohibited.
• Any abuse, hacking attempts, or fraudulent use of the Platform will result in account termination without refund.

11. AI Disclaimer and Limitations

Skillway.ai provides educational content and AI-generated insights for professional development.

We make no guarantees regarding:

• Hiring outcomes or interview success
• Accuracy or completeness of AI-generated answers or evaluations

You are solely responsible for how you apply any information or feedback provided through the Platform.

12. Limitation of Liability

To the fullest extent permitted by law, Skillway.ai and its affiliates shall not be liable for any:

• Direct, indirect, incidental, or consequential damages
• Loss of data, revenue, or profits
• Errors or interruptions arising from the use or inability to use the Platform

Use of the Platform is at your own risk.

13. Modifications to Terms

We may update these Terms at any time. Updated versions will be posted on this page with a revised effective date.

Continued use of Skillway.ai after updates constitutes your acceptance of the modified Terms.

14. Contact Information

For any questions or concerns about these Terms, please contact us: